Privacy Policy | DINING VEXA

At a Glance

We collect personal information to provide and improve our dining and lounge services. We do not sell your personal information. You have the right to access, correct, or delete your data, subject to legal requirements.

We collect information you provide directly, such as your name, contact details, and reservation preferences.
We automatically collect certain technical data when you use our website, such as IP address and browser type.
We use your information to process reservations, respond to inquiries, and send promotional communications if you opt in.
We may share your information with trusted service providers who assist us in operating our business.
We retain your information only as long as necessary to fulfill the purposes outlined in this policy.

Information We Collect

01

Information You Provide

We collect information you voluntarily provide when you make a reservation, contact us, or participate in our loyalty programs. This may include your name, email address, phone number, and payment details.

Reservation details such as date, time, party size, and special requests.
Contact information for responding to inquiries or sending confirmations.
Payment information processed securely by our payment providers.

02

Information Collected Automatically

When you visit our website, we automatically collect certain technical information such as your IP address, browser type, device information, and pages visited. We use cookies and similar technologies to enhance your experience and analyze site usage.

Cookies are small text files stored on your device. You can control cookie preferences through your browser settings. We use analytics tools to understand how visitors interact with our site.

03

Information from Third Parties

We may receive information about you from third parties, such as social media platforms if you interact with our pages, or from reservation platforms you use to book with us. Social media interactions may provide us with your public profile information, and reservation platforms may share your booking details with us.

How We Use Your Information

We use your personal information to provide and manage our services, including processing reservations, responding to inquiries, personalizing your experience, and sending promotional communications if you have opted in. We also use information to improve our website and services, and to comply with legal obligations.

To process and manage reservations and event bookings.
To respond to your questions, comments, or requests.
To send you updates, offers, and promotions if you have consented.
To analyze website usage and improve functionality.
To comply with applicable laws and regulations.

Sharing and Disclosure

Third-Party Service Providers

Confidential

We may share your personal information with trusted third-party service providers who perform services on our behalf, such as payment processing, hosting, analytics, and marketing. These providers are contractually obligated to protect your information and use it only for the services they provide to us.

Payment processors handle transaction data securely.
Hosting and analytics providers store and process website data.
Marketing platforms may be used to send communications if you opt in.

Legal Requirements

We may disclose your personal information if required by law, such as in response to a court order, subpoena, or government request, or to protect the rights, property, or safety of Dining Vexa, our visitors, or others. Disclosure may occur in legal proceedings or investigations, and we will notify you of such disclosures where permitted by law.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control via email or a prominent notice on our website.

Data Security

Security Measures

Secure

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

Data is encrypted in transit and at rest where feasible.
Access to personal information is restricted to authorized personnel.
We conduct periodic security reviews and updates.

Data Retention

Retention Period

Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When your information is no longer needed, we securely delete or anonymize it. Retention periods vary depending on the type of information and the purpose, and we regularly review our data retention practices.

Your Rights

Access, Correction, and Deletion

You have the right to request access to the personal information we hold about you, to request corrections if it is inaccurate, and to request deletion of your information, subject to legal exceptions. You may also withdraw consent for marketing communications at any time.

To exercise your rights, contact us using the information provided in the Contact section.
We will respond to your request within a reasonable timeframe as required by law.
You can unsubscribe from marketing emails using the link provided in each email.

Changes to This Policy

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new effective date. We encourage you to review this policy periodically. The effective date at the top of the page indicates the latest revision.

Contact Us

Privacy Contact

Contact

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

[email protected]
+14165550198
123 King Street West, Toronto, ON M5H 3K7, Canada